How do I change my Butler password the first time?

Admitted Students:

Note: if you are a current student or recent graduate and already have a Butler network account and know your current password, you may not need to change your password. 

For video instructions on changing password and setting up 2fa, click here. 

1. Go to password.butler.edu and click the Forgot your password? button.
2. Enter your Butler email address and then click Search. Choose one of the available options to send a verification code to your personal email or mobile phone number. 
   • Note: if your Butler email is the only recovery option listed, you may need to wait until the next day to change your password so that the data has time to sync. Try again the next day. 
3. Retrieve the code and enter it in the Code box. Click Check Code. 
4. Once your identity has been verified, click Continue to reset password. 
5. Enter a new password adhering to the password requirements (What are the password requirements?) and confirm it. Do not reuse a password for another site - ensure your Butler password is unique. Refrain from using the autofill function or randomly generating a password. Click Change Password. You will see a screen confirming that your password was successfully changed. 
6. Before you can access any Butler sites, you must also set up two-factor authentication (Two-Factor Authentication (2fa) Index).

If you need assistance with your account at any time, contact the IT Help Desk (How to Contact the IT Help Desk).

DO NOT share your Butler password with anyone at any time. It is a violation of the Butler Computer Use Policy to share your account and/or password with anyone. 

Faculty, Staff and Affiliates:

1. Go to password.butler.edu
2. Enter your Butler email address (including @butler.edu) and the temporary password you were provided by your supervisor or sponsor.
3. Click Sign In. Note: if the page does not load properly, you may need to clear your web browser cache. For instructions on how to clear cache, do a Google search for: <the name of your web browser> and "clear browser cache."
4. Enter an alternate email address (cannot be your Butler email address) and mobile phone number. In the event you forget your password, this information will help you to sign in. Once the information is entered, click Update and then Confirm. Then click Continue.
5. Enter a new password adhering to the password requirements (What are the password requirements?) and confirm it. Do not reuse a password for another site - ensure your Butler password is unique. Refrain from using the autofill function or randomly generating a password. Click Change Password. You will see a screen confirming that your password was successfully changed. 
6. You will see a screen confirming that your password was successfully changed. 
7. Your Butler network password is now set. If you forget your password at any time, repeat the steps above.
8. Before you can access any Butler sites, you must also set up two-factor authentication (Two-Factor Authentication (2fa) Index).