Resolution Description | How to remove previous device entries in Google Authenticator:
Android
- Open the Google Authenticator app on your mobile device.
- Tap and hold the desired entry; then, hit Delete (the trashcan icon)
iPhone
- Open the Google Authenticator app on your mobile device.
- Tap the pencil icon (top right).
- Select the desired entry to remove.
- Click delete (bottom of screen).
How to remove previous device entries in Guardian:
Android
- Open the Guardian app on your mobile device.
- Tap desired entry
- Tap the 3 dots in the upper-right corner
- Tap Delete
- Tap Remove on the popup box
iPhone
- Open the Guardian app on your mobile device
- Swipe LEFT to display the Edit and Delete buttons.
- Tap Delete.
- The entry is now removed.
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