Xfinity On Campus only allows users to stream video to one device at a time. There can be up to a five to ten minute delay when switching between devices.
If you see the error, please attempt our troubleshooting steps.
Clearing your browser cache from every device and browser that you've logged into is very important. Please follow the steps in ththe following article to clear your browser cache: Issues with websites: clear cache, use an incognito/private window, try another browser.
If you are still encountering issues and would like us to delete and remove ALL devices from your account to start fresh, please submit a ticket to the XFINITY Support team (go to support.xfinity.com and click on Submit a request in the upper right corner).
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