Auto-forwarding of user account mailbox emails has been disabled due to security protocol changes.
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Creating inbox rules to forward, forward as attachments, and redirect messages to an external email address have been blocked.
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The “Forwarding” options page has been removed from Outlook Web Access (and “New” Outlook).
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Inbox rules that forward to Butler email addresses have not been affected.
Why Was Auto-Forwarding of Email Disabled:
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User mailboxes can be compromised and used to send mass emails to gain access to personal information, spread infections, or compromise other accounts.
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Gmail, Yahoo, iCloud, and others may delay emails originating from organizations that send large quantities of emails.
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Auto-forwarding allows for any email to be sent from Butler to any email system without being monitored resulting in a HUGE amount of unsolicited email being sent to email providers.
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Butler provides access to mailboxes in various ways including online web access (OWA), Outlook desktop application, mobile mail clients including Outlook Mobile App, and mail applications preinstalled on mobile devices.
Exceptions for Critical Business Functions:
Alternatives to Email Auto-Forwarding:
- Shared mailbox access:
- Access to shared mailboxes is provided through delegate access. You can access the mailbox using the methods outlined in this article:
- Manual forwarding:
- You can still manually forward individual messages externally, but they cannot be set to auto-forward.
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