This article provides considerations for optimizing your experience using Zoom.
Use the best Internet connection available.
- Wired connections are generally more reliable than wireless (WiFi or cellular) connections.
- Wi-Fi connections are generally faster than cellular (3G/4G/LTE) connections.
- Plan ahead for Zoom meetings, and as often as possible, join Zoom meetings from a location where there is a fast, reliable, wired Internet connection.
Only use audio, video, and screen sharing features as needed.
- To mute the microphone while in a meeting, click on the Mute button in lower left of the meeting screen OR use the quick keys:
- For MAC: Command+Shift+A
- For PC: Alt+A
- To Stop your Video while in a meeting, click on the Stop Video button in lower left of the meeting screen OR use the quick keys:
- For MAC: Command+Shift+V
- For PC: Alt+V
- If you are sharing your screen, turn off screen sharing when you are finished.
Configure Zoom settings to optimize for speed.
Avoid using Zoom when using a VPN (Global Protect) connection.
- It is not recommended that a user use this for Zoom. It can seriously degrade the Zoom experience.
Try to close unneeded applications when running Zoom.
- Zoom meetings can demand significant memory and processing power from your computer. Closing other applications (Microsoft Office, Outlook, Google Chrome, etc.) that are not needed when running Zoom will help Zoom run better.
Avoid other activities that will use bandwidth.
- Don't start other bandwidth-intensive activities just before, or during, a Zoom meeting. On the user's Zoom device—and as much as possible, on other computers and devices that share the same Internet connection—avoid:
- Large downloads/uploads
- Streaming video (e.g., Netflix, Hulu, YouTube)
- Coud backups (e.g., Carbonite, CrashPlan)
- Cloud file synchronizations (e.g., OneDrive, Dropbox)
- Other high-bandwidth activities
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