How to change the portal address in GlobalProtect

If the wrong portal address is entered when connecting to the Butler VPN, the software will appear to be stuck in a loop of failing to connect. This is due to the software attempting to connect to the wrong site. 

To change the portal address, follow these steps:

1. Click the 3 bars in the top-right corner of the GlobalProtect application
2. Click Settings
3. Make sure you are in the "General" tab
4. Click to select the invalid entry
5. Click the Delete button
6. Click the Delete button again to confirm
7. Click the Add button
8. Enter vpn.butler.edu
9. Click the Save button
10. Click the "X" to close the window
11. The connection should work now and present you with the authentication window