Salesforce

Network Account Creation

« Go Back

Information

 
TitleNetwork Account Creation
Resolution Description

How are Butler accounts created?

The account process begins when the account is entered into the system by either Human Resources, Registration and Records, or an import from Slate (Admission system). Once the account is entered and all Butler Network Account Eligibility Requirements have been met, a business process begins that is one business day and two- business nights in duration. Most account access is available on the business day following the first business night; complete account access is available on the second day (following the second overnight process).
 

 

How do I know when the account has been created? When do I contact IT?

The hiring manager or affiliate sponsor will receive an email message when the account has been created. In the case of Slate imports, the default credentials are posted on the student status page within Slate. Please verify with Human Resources or Registration and Records that the account has been entered before contacting IT. Requesting IT services before the account creation process is complete will result in duplication of requests and slower service.
 

Before the account has been created, IT can assist with the following for faculty/staff/affiliates:

  • Preparing an existing Butler-owned device for the new/returning user:
    • Can be requested one week in advance of the user's start date; the device will be deployed AFTER the account has been created.
    • This process will remove the previous user's data and profile.
    • The computer will be reimaged to Butler standard software seen here: What software comes standard on Butler computers?
  • Ordering a new device for the new/returning user:
    • Can be requested two weeks in advance of the user's start date; the device will be deployed AFTER the account has been created.
    • Hardware may need to be ordered.
    • Visit University Owned Devices for more information pertaining to the purchase of new equipment.
 

After the account has been created, IT can assist with the following permissions for faculty/staff/affiliates:

  • Shared Mailboxes: Access to departmental shared mailboxes (e.g. department@butler.edu)
  • Print Codes: printing access is handled via job record. Most jobs have print accounts connected so access is automatically given at the time of account creation. Additional print codes can be added by request.
  • Telecommunications/Butler Phone Extension: Any new user/account created can request a Butler phone extension be assigned by submitting a case to Information Technology.
New faculty, staff, affiliates and students can visit New to Butler for helpful resources and information available. 
 

Related Links:

URL NameButler-Network-Account-Creation

Powered by