How do I change user permissions in Panopto folders? Error: "You do not have access to view this session"

If a student receives an error message after clicking on a link to a Panopto video in a Canvas module, the student may simply need to click Panopto Recordings in the Canvas course navigation to gain access to all Panopto recordings. However, if the student still needs access, the instructor can follow one of the steps below.
 

Change the Access Setting on the Folder

1. Select your course from the Canvas dashboard.
2. Select Panopto Recordings from your Course Navigation. (If Panopto Recordings is not visible, first provision Panopto.)
3. Click the Settings gear in the top right hand corner.
4. Click the Share tab.
5. Under the Who can access this folder heading, select the blue Change link.
6. Select Your Organization (unlisted).
7. Changes save automatically. You can now close the popup window.

Change Individual/Group User Permissions in Canvas

1. Select your course from the Canvas dashboard.
2. Select Panopto Recordings from your Course Navigation. (If Panopto Recordings is not visible, first provision Panopto.)
3. Click the Settings gear in the top right hand corner.
4. Click the Share tab.
5. In the Add people and groups field:
   1. Add a whole class by typing the Canvas course ID (e.g. ED_245_SEC01_Spring20);
   2. Add a specific user by typing in their name or email address.
6. Select the desired user or group from the auto-populated list that appears.
7. Ensure that the role is set to Viewer for view-only access. 
8. If desired, select Notify people to send an email notification. Select Include table of contents and transcript... to include these as skimmable text in the email.
9. Click Send.

Change Individual/Group User Permissions in Panopto

1. Login to panopto.butler.edu
2. In the left-hand menu, select Browse and search for the desired folder.
3. Click on the folder in the Browse list.
4. Click the Settings gear in the top right hand corner.
5. Click the Share tab.
6. In the Add people and groups field:
   1. Add a whole class by typing the Canvas course ID (e.g. ED_245_SEC01_Spring20);
   2. Add a specific user by typing in their name or email address.
7. Select the desired user or group from the auto-populated list that appears.
8. Ensure that the role is set to Viewer for view-only access. 
9. If desired, select Notify people to send an email notification. Select Include table of contents and transcript... to include these as skimmable text in the email.
10. Click Send.